Switch Network, located at 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:

https://switchnetwork.nl

167-169 Great Portland Street, 5th Floor
London W1W 5PF
United Kingdom

info@switchnetwork.nl

Personal data that we process

Switch Network processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Address details
• Email address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Data about your activities on our website
• Data about your browsing behaviour across different websites (for example because this company is part of an advertising network)

Special and/or sensitive personal data that we process

Our website and/or service is not intended to collect data about website visitors who are younger than 16 years of age, unless they have permission from a parent or guardian. We cannot, however, check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@switchnetwork.nl and we will delete this information.

For what purpose and on what basis we process personal data

Switch Network processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and/or advertising brochure
• Being able to call or email you if this is necessary to carry out our services
• Offering you the possibility to create an account
• Delivering goods and services to you
• Switch Network analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
• Switch Network also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

How long we keep personal data

Switch Network does not keep your personal data for longer than is strictly necessary to realise the purposes for which your data is collected. We apply the following retention period for the following (categories of) personal data: 7 years.

Sharing personal data with third parties

Switch Network does not sell your data to third parties and will only provide it if this is necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement in order to ensure the same level of security and confidentiality of your data. Switch Network remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Switch Network uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on the first visit to this website. Switch Network uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work well and to optimise it. We also place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings.

Third parties also place cookies on this website. These include, for example, advertisers and/or social media companies. Below is an overview:

• Google Analytics – retention period 1 year
• Facebook – retention period 1 year
• Hotjar – retention period 1.5 years

Viewing, amending or deleting data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent for the data processing or to object to the processing of your personal data by Switch Network, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation named by you. You can send a request for access, correction, deletion or transfer of your personal data, or a request to withdraw your consent or to object to the processing of your personal data, to info@switchnetwork.nl. To make sure that the request for access has been made by you, we ask you to enclose a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Switch Network also points out that you may lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Switch Network takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured, or if there are indications of misuse, please contact our customer service or info@switchnetwork.nl.